- Go to "Open a New Ticket" page, enter the following fields:
- Help Topic
- Email Address (It is mandatory field)
Note: do not enter email with problem, this email is used to communicate - Full Name (It is mandatory field)
- Company Name
- Issue Summary (It is mandatory field)
- Issue Detail
- Captcha Text
- Click "Create Ticket" button and submit
- You will receive a ticket number generated by system, please keep it for reference
- Our support team will response within 24-hours